Installation and Quick Start
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Installation
Upon receiving the unit make sure the system is powered off and then plug in the Ethernet to the LAN connection, the PSTN lines, and then power up the unit. If you misplaced the power supply that came with the system the input specifications are +12V 1 amp. Upon initialization you will see the Power and Run lights on solid green and the LAN connection amber if it is plugged in. After the system boots up which is no more than two minutes then you should see the run light flashing. At this point you should be able to http into the system if you know the IP address which is detailed below. On the back of the system you will find the following connectors:
- Four FXO ports. Connect these ports to the FXO ports of your PSTN provider.
- LAN port. Connect this port to your local area network.
- WAN port. This port is currently not used.
- Music on hold input. You can provide live music on hold music by connecting this port to a radio or CD player. Use a standard audio jack.
- Paging output. This port may be connected to a paging system. The system will then be able to send media to this port when a special number is being dialed.
- Power. Please use only the provided power supply. During installation, you should leave the power turned off.
On the front side of the box you find several LEDs.
- The power LED lights up right after you turn the power on.
- The LAN and WAN LED are flickering when there is traffic on the respective port.
- The FXO port LEDs light up when there is a call active on the respective line.
After making sure that all ports are connected correctly, you should turn the power on. The boot process takes about one minute.
Logging into the system
Determining the IP address of the system
Before you can access the system, you need to find out what the IP address of the box is. By default, the "LAN port" uses a DHCP server to receive an IP address for the system. The "WAN port" uses a hardcoded IP address, the value is "192.168.1.99". You can change these initial settings later through the web interface, but first you need to get access to the system.
You may also call the PBX and enter the special code "*#47237#" to get the IP address of the box. This works only if you have a box which has this feature code setup by default.
By default, the login name for the administrator mode is "admin" and the password is "Biz8000". If you check the "Remember login information" mark, the PBX will send a permanent cookie to the web browser. This cookie can be used next time to skip the login screen and directly move to the first page after login. Logging out effectively deletes the cookie, therefore you will get a login page every time you access the PBX server.
Changing network parameters
There are 2 special pages for configuring network and built-in PSTN gateway settings.
IP Address Setup
After getting access to the system by IP address, you might need to fix the assigned IP address or you may need to set up another IP address on the second port.
- The address type determines if you want to use DHCP or a fixed IP address. Although it is convenient it use DHCP, you should make sure that the IP address does not change after a reboot of the system (unless your IP phones can deal with this fact). Usually is avoids a lot of problems if you assign a fixed IP address to the system. If you can, you should do this on your DHCP server by binding the MAC address of the PBX to a fixed IP address. If this is not possible, you should select an IP address which is not automatically assigned by the DHCP server. In this case, you need to provide the IP address (e.g. 192.168.1.2), the net mask (e.g. 255.255.255.0) and the IP gateway (e.g. 192.168.1.1).
- If you are using DHCP, you usually automatically provision the DNS server with the IP address provisioning. If you don’t use DHCP, you must manually enter the DNS server that you want to use.
The IP address setup changes only after a reboot.
- If you are using both IP addresses, use only one default IP gateway. Usually you will fill in the default IP address on the WAN port, this will make sure that all traffic which does not stay in the LAN will be routed through the WAN port.
DNS Server
The DNS server is important because the PBX needs to resolve the DNS address for the time server. But also other addresses might use DNS to resolve the destination.
PSTN gateway setup
The PBX has a built-in PSTN gateway that operates as separate system. Only the setup part is specific to the PBX. The operation is the PSTN gateway changes only after a reboot.
Be careful changing ports of the PSTN subsystem. Usually there is no need to change these ports - changes may interfere with other system settings and ports. The default ports are reasonable and if you don't have to - don't change these values. Typically you only have to set up your DID numbers, and leave the other settings unchanged.
- The PSTN gateway has its own SIP port, where a port 5062 is a convenient choice.
- You also need to select port numbers for the built-in music on hold stream generator (2042 is a good choice) and the internal paging output device (2040 is a good choice here).
- The RTP ports for the internal PSTN gateway must not overlap with any other ports in the system. A port range from 2048 to 2096 is a reasonable choice.
DID setup
When a call reaches the system, the PBX needs to know which DID has been called. This information is important for the internal call routing and the for the call logging. You may enter the 10-digit number here if your PSTN operator typically uses 10-digit codes. Otherwise, you might choose the 11-digit code which includes the leading "1". If you have a port unconnected leave the field empty. If you enter a number, the PBX assumes that the port is available for outbound calls.
For more information about setting up DID numbers on FXO, see Assigning DID numbers for FXO.
Gain
The gain setup is very important for a good audio quality. Please do not change the amplification on the IP phone to compensate for low or high gain, because this has negative effects for internal calls and for calls that go to the mailbox.
